Job Description

Mail Room Clerk And Facilities Assistant

Monday through Friday, 8:00 to 5:00

Mail Room Clerk and Facilities Assistant

Top Skills Required: use of the mail machine/folder and copier, plus email

Summary: Perform a variety of clerical functions including data entry. Ability to support team with flexibility and accuracy.

Essential Functions:

• Sort, date stamp and distribute mail/faxes/packages daily within set time frames.
• Assist in maintaining files as needed
• Scan documents as requested
• Print documents as requested
• Mail and file all department documents with accuracy, efficiency and in a timely manner. Includes folding, mailing, filing
• Keep printers and printer areas stocked
• Prepare mailings and packages, send out
• Coordinate, upload and maintain department documents for multiple health plans using multiple applications in an accurate and complete manner
• Clerical Support one of the following teams:
• PIM: Assign work from incoming outlook boxes based upon defined assignments
• Recovery: Data entry into department applications with accuracy, efficiency and in a timely manner.
• Medicare: Order new hire equipment, i.e. cell phones, computers, security access etc.
• Listen to sales records and capture pertinent information
• Order department supplies as requested
• Create help desk tickets and act as liaison for facilities department requests
• Legal Affairs: Create binders as requested
• Create help desk tickets
• Answer department phones
• Medical Affairs: Contacts members and providers regarding outreach materials as needed
• Data entry into department applications with accuracy, efficiency and in a timely manner.
• Member Services: Compile and post departmental scorecards
• Assist with basic reporting needs
• Stock and maintain department supplies

Knowledge/Skills/Abilities:

• Excellent verbal and written communication skills
• Ability to abide by Molinas policies
• Maintain regular attendance based on agreed-upon schedule
• Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
• Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
• Demonstrated adaptability and flexibility to changes and response to new ideas and approaches

Required Education: High School Diploma or equivalent.

Required Experience: 0-2 years of experience PC experience in a Windows environment. Experience using Microsoft Word. Filing experience preferred. Experience with customer service

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